In-charges of China, Hong Kong, Taiwan and Macau Market with efficiency quotation (as needed to ensure accurate quotes and lead times).
Maintenance of existing and building of new relationships by provision of any necessary support and recommendations on new opportunities.
Resolving of any issues on the clients' site and cooperation with respective other departments.
Identification of new business opportunities by monitoring inbound marketing channels and activities.
Overseeing the daily sales and service operation in the department.
Liaise with local and oversea agents / suppliers / partners on events arrangements & finalization.
Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements.
Manage procurement processes and coordinate material and resources allocation.
Oversee customer support processes and organize them to enhance customer satisfaction.
Review financial information and adjust operational budgets to promote profitability.
Revise and/or formulate policies and promote their implementation.
Manage relationships / agreements with external partners / vendors.
Ensure that the company runs with legality and conformity to established regulations.

MYS Travel Sdn Bhd