We are looking for an energetic and professional Runner/Waiter to join our vibrant restaurant. You will perform a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and wait staff.

As a Runner/Waiter, your ultimate goal will be to provide our guests with outstanding customer service and actively help to improve their overall dining experience. The ideal candidate will be friendly, professional, and demonstrate excellent communication skills.

THE JOBSCOPE

Deliver food orders from the kitchen to customers’ tables rapidly and accurately
Act as the contact point between Front of the House and Back of the House staff
Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
Serve welcome drinks and hors d’oeuvres, upon guests’ arrival
Ensure food is served in accordance with safety standards (e.g. proper temperature)
Check in with customers and take additional orders or refill water, as needed
Remove dirty dishes and utensils
Answer guests’ questions about ingredients and menu items
Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)
Make sure families with young children get kids menus and special silverware sets

REQUIREMENTS

Experience as a Food Expeditor or similar entry-level role in a restaurant
Understanding of hygiene and food safety rules
Physical ability and stamina to carry heavy trays and stand for long hours
Availability to work various shifts, including weekends
Multi-tasking abilities
Good oral communication skills
Ability to remain calm and professional in a fast-paced work environment

QUALIFICATIONS

Degree in hospitality or restaurant management is a plus

Job Type: Full-time

Salary: RM2,900.00 - RM3,500.00 per month

Benefits:

Dental insurance
Health insurance
Meal provided
Opportunities for promotion

Supplemental pay types:

Overtime pay

UOA Hospitality

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