Sale Support (Sale Submission

Handle Sale Rejection

Check Contract

Customer Support

Update Report

Update Database

Preparing Application Form

Meet Timeline

Provide reliable information to customers and able to deliver good product knowledge in all matters relating to sales and customer service.

Attending customers with professionalism

Ensure proper care of stocks and shop floor is maintained to a high standard at all times.

Manage Customer relationships and satisfaction through excellent sales and after sales service.

All transactions to be handles in responsive and secure way

Passionate and knowledgeable about the products and be able to provide accurate information to customers.

Training will be provided.

Able to work independently , collaborating with sales team to ensure objectives are met.

Take responsibility , be initiative , self-motivated and proactive

Team player, creative ,flexible , able to multitask, excellent planner.

Result oriented.

Knowledge in using photoshop and adope illustrator.

Proficient in spoken and written language Mandarin and English. Knowledge of other language(s) is an added advantage.

Excellent interpersonal skills and able to work on strict deadlines.

Proven experience in digital marketing or similar.

Marketing/digital marketing/advertising/media/mass communication or equivalent.

Manage accounts receivable and accounts payable-related matters

Perform reconciliation of account receivable, accounts payable, general ledger, and journal.

Bank, salary, SST report, and stock report

Ensure effective, timely, responsible communication via Email, Whatsapp and letter

Liaise with auditors, bankers, company secretaries, and government servant

Maintain accounting and inventory system

Assist Finance Manager to complete all fields related to accounting/ Finance

Any other job duties as and when required by HOD or Top Management

Introduce and promote company’s products and services.

Up sell and cross sell company’s products and services.

Able to manage customers objections and expectations

Develop and sustain good customer rapport to ensure repeat business.

Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Manage and achieve sales campaigns targets.

Able to provide market intelligence.

Strong negotiation and consultative sales skills

Submit timely reports

Preparing and sorting documents for data entry

Communicate with external party via calls / email to coordinate tasks given

Responding to information requests from authorized members

Coordinate with internal and external parties

Manage and complete fiber installation in compliance with SOP.

Troubleshoot and perform service restoration for internet service and devices with stipulated SLA.

Solving customer problems and complaints.

Identify sales opportunities and upsell products.

Meet performance targets for NPS and sales value.

Coordinating complex and multi-parties service delivery beyond fiber (WiFi solutions, Smart Home)

Attend periodic training to sharpen skills and knowledge related to fiber, smart devices, and computing.

Contacting potential or existing customers to inform them about a product or service using scripts.

Asking questions to understand customer requirements and close sales

Manage large amounts of inbound calls in a timely manner

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

Seeking for candiate who would have experience in Analytis be in in performance measurement ot commercial management.

able to organize and categorize information according plus able to organize and categorize information according plus able to understand how this info and data can be pivoted/process to provide use business insights when making decisions

accounting or financial background would be suited for the role

Acquiring new clients to use the warehouse service.

Assisting clients to solve any issue with the warehouse system.

Collaborate with the branchintargeted area to collect the sales data and analyze to conduct the report and present to Top Management

Identify the way to maintaining the sales revenue in targeted area and create the plan to enhance the sales performance

Analyzing the market in the area to identify the potential area to open the new opportunities. Also review the performance of all branches in the area to set the sales direction

Visit the branch in targeted area to understand any issues and propose the way to solve the issues

Develop strong relationship with key person within the Area

Provides any support to team members, including communicating team goals and identifying areas for new training or skill checks

Report on weekly monthly and quarterly sales performance

Conduct performance management and feedback to ensure professional and timely review of set objectives with each member of the team

Provide ongoing coaching to all direct report within the Area and ensure they are properly equipped, trained and motivated to achieve their objectives

Fulfill tasks set out by supervisors.

Attend meetings and take minutes.

Perform research at a supervisor's request.

Perform clerical duties such as presentations, drafting reports, etc.

In charge of acquiring merchants for payment getaway services.

Liaising negotiation contract with legal and all correlated parties.

Proactively follow-up with existing merchant and report issues to correlated parties.

Conducting a market research on Malaysia’s Fintech industry.

Able to maintain a positive working relationship with the new and existing merchant.

Proactively seeking improvements existing in the clients side.

Present the issues faced by the client to the product or development team.

JOIN US! BE PART OF OUR SUCCESS!

From 1996 until the present, we are expanding expeditiously in growing our business in Singapore, Taiwan, and Kuala Lumpur in providing our services in recruitment of permanent, contract and temporary job vacancies for our clients.

We are a dynamic team that values collaboration. We respect and empower our team members. With our well-developed network and strong relationship with our clients, we could offer you a great environment that could help you succeed in your career as a recruiter and a leader!

Reach out to potential clients that are actively hiring

Build long-term relationship with clients and candidates

Source candidates by posting job advertisements

Receive and screen CVs, resumes, and conduct interviews

Provide consultation and career advice to clients and candidates

Handle accounting functions, AR, AP, GL and other related functions

Assist in preparation of reports on a timely basis

Assist Account Manager on day-to-day operation

To perform any other related tasks as assigned

Ensure that all processes conducted are documented in a standard format and that this is maintained accessible.

Ensure training and knowledge is up to date. This includes but is not limited to mainframe applications and general insurance accounting.

Ensure consistency between the management result and general ledger.

Ensure effective suite of reports provided to business enabling management to monitor business profitability.

Undertake special investigations/projects concerning a wide-range of commercial accounting issues when required.

Manage and maintain records related to production and inspection, and update files related to orders.

Obtain and acquire necessary tools and supplies for production engineers, and distribute them accordingly.

Communicate with both sales and production teams to ensure that orders are being processed accurately and timely.

Organize logistics to ensure efficient and effective deliveries.

Keep track of material test certificates for manufactured parts to ensure traceability.

Oversee scheduled maintenance and repair work with the help of external contractors.

Update and maintain records related to operational risk assessment.

New vendor registration / re-activation vendor

Liaise with vendor to get quotation

Raise Purchase Request to obtain PO

Raise payment request for non-PO vendor invoice to payment team and submit invoice to payment team

Verify, document, filing, record for vendor invoices submit accrual to finance in month end

POD verification from logistics service providers

Collect & record complaints from stakeholder towards 3PL/warehouse service provider

Provide inventory report for management review

Inventory management (Good Receiving, Good Issue, Transfer Posting, Stock Adjustment)

Follow up inbound stocks, ensure Good Receive entry perform correctly in SAP

Handling basic AR and GL tasks

Prepare and process intercompany billing

Key in data in system and conduct necessary filing

Ensure that all processes conducted are documented in a standard format and that this is maintained accessible.

Ensure training and knowledge is up to date. This includes but is not limited to mainframe applications and general insurance accounting.

Ensure consistency between the management result and general ledger.

Ensure effective suite of reports provided to business enabling management to monitor business profitability.

Undertake special investigations/projects concerning a wide-range of commercial accounting issues when required.

One-stop solution to the needs of corporate customers (including product APP use and console use), providing corporate customers with a full set of consulting and after-sales service.

Must be proficient in the company's products and blockchain-related application knowledge.

Share information with colleagues or supervisors to accumulate knowledge and provide basis for process improvement.

Provide complete and accurate solutions and information for corporate customers, solve customer problems, and provide high-quality services.

Respond on time to the needs and opinions provided by corporate customers through calls and emails, and record and report.

Accept corporate customer consultation, record customer consultation and complaint content, and give customer feedback according to the corresponding process.

To assist the team in handling finance account receivable daily routine tasks.

Handle bank statements and prepare bank reconciliation reports.

Check and confirm remittance transactions and update the system.

Prepare AR-related reports and support other ad hoc assignments as required.

Assist on month-end closing and monthly reporting.

Acquire real-world experience in the ever-expanding industry of finance.

Support other ad hoc assignments as required.

Handle accounting functions, full set of accounts, AR, AP and other related functions

Assist in preparation of monthly Management Reports on a timely basis

Preparation of Balance Sheet Schedule and Reconciliation

Preparation of monthly SST Reconciliation and submission of SST

Prepare Bank Reconciliation

Assist Finance Manager on day to day operation

To perform any other related tasks as assigned

To handle office base administrative matters concerning sales and customer service

To service existing customers & identify new customers through sales visit

To monitor customer's trading volume, order frequencies and brick wall against competitors.

Job description

1. PR relationship with all levels of retail customers, focusing directly on purchasing, accounts and technical departments, senior management team and their respective depot managers.2. Regular competitive analysis feedback in own territory. Identify opportunities and propose solutions to increase sales and drive profitability.3. Maintain and execute effective fleet account management Plan with regular check-ins on effectiveness.4. Collect information on total sales and profitability per retail customer and suggest areas for improvement for new account penetration and conquest of other brands, by region, by segments.5. Ensure retail customer issues and complaints are followed up, cleared, and closed.6. Update, tidy up and utilize details of fleet customers in CM system.7. Analyze and submit responses all tender calls, follow-ups and strategize to win the deals.8. Develops and implements strategic sales plan and forecast to achieve corporate objectives and sales target.9. To reconnect and establish strong, trusting, long-term relationships with existing fleet customers, and cultivate new business opportunities with key customers, regulators and industry partners.10. Responsible or ensure payment collection from any financial institute or customers is completed11. Penetrate new accounts under own sales territory to increase market share and presence.12. To be well abreast of key market and competitor activities, and to provide feedback and recommendation for actions and counter measures.13.Achieve sales target monthly, quarterly and yearly.14.Achieve target for Customer Satisfaction Index (CSI) Scores

Administer compensation and benefit plans

Assist in talent acquisition and recruitment processes

Conduct employee onboarding and help organize training & development initiatives

Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise

Promote HR programs to create an efficient and conflict-free workplace

Assist in development and implementation of human resource policies

Undertake tasks around performance management

Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates

Organize quarterly and annual employee performance reviews

Maintain employee files and records in electronic and paper form

Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities

Ensure compliance with labor regulations

Manages routine customer issues, managing relationships with both internal and external customers through regular interaction, escalating to senior team members as necessary

Handles incoming customer related issues, whether made aware via the S&R call center or through email communication.

Responsible for the end-to-end warranty process, ensuring timely processing of all activities through collaboration across the S&R team. This includes customer complaint verification, defective and replacement part coordination, and issuance of credit notes.

Review customer purchase orders and process orders in SAP system.

Tracks and communicates order status to customers and internal stakeholders.

Fulfil tasks set out by supervisors from several departments

Attend meetings and take minutes.

Perform research at a supervisor's request.

Perform clerical duties such as presentations, drafting reports, etc.