Responsibilities:
- Attend to owners’/residents’ complaints, facilities bookings, and other inquiries.
- Perform daily administrative tasks, including maintaining and organizing files at the Management Office.
- Assist the Building Manager with ad-hoc administrative tasks as needed.
- Compile and review daily/monthly reports submitted by service providers.
- Collect maintenance and related fees, issue official receipts, and hand them over to the Accounts Assistant daily.
- Follow up with residents on late payments and ensure timely collections.
Requirements:
- Proven experience in an administrative role (experience in property management is an advantage).
- Strong communication and customer service skills.
- Proficient in Microsoft Office applications (Word, Excel, etc.).
- Ability to multitask and work independently.
- Highly organized and detail-oriented.