Position : Field IT Support Specialist
Salary : RM 3,000 - RM 4,000
Location : Desa Aman Puri, Kepong
Working Hours : Monday - Friday (8.30am – 5.30pm)
Job Summary:
This role's primary responsibilities are to support the department in installing machines at the client site and servicing faulty hardware.
Responsibility:
- Hardware preparation, verification, delivery, and installation for POS operation system implementation.
- Provide online or onsite support services to clients in order to test and diagnose hardware and network issues or malfunctions.
- Provide services for customer image data implementations as required from time to time.
- Check, respond and resolve tasks from the ticketing system.
- Any ad hoc tasks assigned from time to time by management.
Requirements
- Minimum Diploma level education in Computer & IT, or relevant fields.
- Basic understanding of IT hardware and software.
- Having own transport and a GDL license is an added advantage.
- Willing to travel outstation when required.
- The required languages are Bahasa Malaysia, English and Mandarin.
- Able to take initiative, be proactive at work, and independent in problem-solving.
- Able to multitask and commit to meeting deadlines.
- Ability to work independently and be a good team player.
- Good communication skills and ability to maintain good relationships with all stakeholders
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Application Question(s):
- Are you willing to be on standby after working hours?
- Are you willing to work at onsite (client)?
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- IT Support: 1 year (Preferred)
Language:
Work Location: In person