To support ongoing B2B systems, perform configuration, enhancement to meet our customer specification review (eCSRs) business requirement, assist and train the user to understand system and utilize the application system.
To provide technical advice and procedures to support all IT related programs.
To provide documentation and training to meet the requirements of B2B systems and interfaces.
To conduct and document business flows, functional specifications, user guides and recovery procedure.
To meet and manage the users / customer expectations on B2B implementation.
To prioritize, strategize and deliver B2B systems interfaces.
To perform other miscellaneous IT duties as assigned.
Required Experience and Qualifications
Degree in Computer Science or Computer Engineering