Full Time IT End User Support Engineer Jobs, in EAspire Technolabs Inc. - Ricebowl

Hiring: IT End User Support Engineer

Location: Singapore

Contract: 12 months, with possible extension

We are looking for an experienced IT End User Support Engineer to provide onsite technical support in a professional enterprise environment.

Key Responsibilities:

• Provide L1/L2 onsite support for end users

• Troubleshoot hardware, software, network and Microsoft 365 issues

• Support Windows desktops/laptops, applications and peripherals

• Assist with user onboarding, device setup and software installation

• Manage and resolve incidents through ticketing systems

• Support endpoint/device management and basic IT security activities

• Maintain proper documentation and follow IT service management procedures

Requirements:

• 2+ years of experience in IT/Desktop/End User Support

• Strong experience with Windows and Microsoft 365

• Knowledge of Active Directory and endpoint/device management

• Good troubleshooting and customer-service skills

• Experience working in an onsite enterprise IT support environment

• Good communication skills

Interested candidates: Please share your updated CV and contact details on my email address: *************