全职 Client Relations Executive 工作, 薪水 up to SGD 2,900, KARPENKO GYMNASTICS ACADEMY PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl

About Us

KGA is Singapore’s leading gymnastics academy, known for delivering high-quality, structured, and engaging gymnastics programs for children aged 4 and above. We take pride in providing a nurturing and professional environment for both recreational and competitive athletes.

To support our growing team, we are hiring a Client Relations Executive to work on our front desk, is passionate about customer service and working in a vibrant, child-friendly setting.

Extensive training is provided to ensure you settle in and quickly get on your feet. The successful candidate will receive learning and development support, financial incentives and career opportunities in line with their performance.

Key Responsibilities

• Parent Communication & Sales Support: Engage with parents in person, via phone, email, in-person, or messaging platforms to discuss our gymnastics programs, class offerings, special promotions, and enrolment options. Highlight benefits, answer questions, and guide families toward the best fit for their children’s needs

• Monitor our Success by Following Up with Clients: Gathering feedback and identifying areas we can improve on while also providing clients feedback on their child progress

• Client Experience Enhancement: Proactively ensure clients feel valued and supported throughout their journey with us—from initial inquiry to ongoing participation. Handle feedback, resolve minor issues, and foster long-term loyalty.

• Administrative Duties: Perform basic stock counting and inventory management for gymnastics equipment, apparel, and merchandise. Manage class attendance booking, waitlists, and scheduling adjustments using our academy software. Respond promptly to parent messages, inquiries, and basic requests (e.g. via email, SMS, or social media).
  

Job Requirements

• Excellent communication skills with a warm, enthusiastic, and professional demeanor—experience in customer service, sales, or education is a plus.

• Basic administrative proficiency (e.g. Google Workspace, Microsoft Office, or simple booking systems).

• Warm and outgoing personality with a passion for children and people

• Previous experience in front desk, administrative, or customer service roles preferred

• Eagerness to learn and grow within the organization

• Must be able to work both Saturdays and Sundays

• Full training provided

Working Hours

• Weekdays: 2:00 pm – 7:00 pm (with one weekday off)

• Weekends: 8:00 am – 4:00 pm

** While the core working hours do not always meet 36 hours per week, you may occasionally be required to start earlier during holiday camps or competitions.  Total working hours will not exceed 44 hours per week or 12 hours per day, in compliance with MOM regulations.

 Additional compensation or an extra day of annual leave will be provided if overtime is incurred.

What We Offer

• Competitive salary package

• Visa sponsorship for qualified candidates

• Structured training and development

• Friendly, supportive team environment

• Opportunities for career progression within a growing company