JOB HIGHLIGHTS
Only for Singaporeans or Permanent Residents applicants
54 hours a week, 6 working days a week
Job Description & Requirements
Minimum 2 years experience in F&B industry with at least 1 year experience in F&B supervisory role
Min N level
Job Summary
Assist Restaurant and Assistant Managers in supervising daily restaurant operations, managing team performance, training staff, and maintaining high customer service standards aligned with company values.
Responsibilities
Assist Managers in supervising daily restaurant operations to ensure efficiency and adherence to company standards
Manage all service sections operationally to maintain smooth restaurant functions
Inspect and verify maintenance and servicing of all restaurant equipment to ensure operational readiness
Model and uphold high work ethics to inspire and guide service staff behavior and performance
Ensure consistent delivery of excellent customer service and service quality throughout the restaurant
Communicate effectively with customers to maintain high satisfaction levels and address their needs promptly
Manage customer feedback and complaints by resolving issues appropriately and within company guidelines
Support Managers in training, developing, and evaluating service staff to ensure competency in their respective service stations