- Position: IT Support Engineer – VoIP, Cloud PBX & Networking
- Location: Aljunied
- Working Days: Monday to Friday
- Working Hours: Monday to Friday - 9.00AM to 6.00PM
- Salary: Basic up to $4,000 + Performance Bonus
- Benefits: 14 Days Annual Leave + Medical Benefits
- Duration: Perm
Why Join?
- Our client is an established IT and communications solutions provider supporting business customers with voice, network and cloud-based communication systems. They are seeking an IT Support Engineer to implement solutions and provide remote and on-site technical support.
- This role offers hands-on exposure to VoIP, Cloud PBX, network switches, routers and customer-facing IT support. Product training will be provided, making it suitable for candidates who are eager to build practical experience in communications and networking technologies.
Responsibilities:
- Configure VoIP, Cloud PBX, switches, routers and network peripherals.
- Provide helpdesk, remote and on-site technical support.
- Troubleshoot system and network issues at customer sites.
- Review system design documents against customer requirements.
- Maintain good customer relationships and service standards.
- Keep updated on products and industry developments.
- Manage multiple support assignments and service requests.
Requirements:
- Minimum GCE O-Level, NITEC, Higher NITEC or equivalent.
- Basic knowledge of IT, networking or communication systems.
- VoIP, Cloud PBX, switches or routers knowledge is advantageous.
- Good troubleshooting, planning and organisational skills.
- Strong communication and customer service skills.
- Positive attitude, willing to learn and able to work in a team.
- Training will be provided.
- Able to travel to customer sites when required.
Email to: *************
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***We do not charge our candidates any referral fee nor bind them with any contract.***
Jeslyn Tan
Deputy Consulting Director (APAC)
Reg no.: R21101247 | EA No: 13C6684
Our shortlisting process takes 3 working days, and only shortlisted candidates will be contacted.
If you do not hear from us within this period, your application was not shortlisted. We encourage you to continue your job search, and we will contact you should a suitable opportunity arise. We wish you all the best.