- Singapore
工作地点
职位描述
岗位职责
Company: *************
Location: Singapore
Working arrangement: Hybrid
Employment type: Internship
Duration: 3-6
Hours: Negotiable
Compensation: Paid (S$1200)
Start date: asap
************* develops AI-supported communication technology for sales, marketing and customer engagement teams. Organizations communicate with leads and customers through channels such as email, LinkedIn, phone, WhatsApp, online advertising, events, website forms, chatbots and partner referrals. Selecting the right workflow for each interaction can be difficult because performance depends on factors including industry, company size, job role, lead source, previous conversations, intent signals, timing, channel cost and sales capacity. Our AI agent, *************, analyses communication data and supports teams with tasks such as spam detection, lead identification, sentiment analysis, conversation summarisation and response recommendations. We have already developed an initial platform and are looking for an intern to help research, test and improve the AI models behind it.
As an AI Research & Development Intern, you will work on an applied research project involving message analysis, AI safety and intelligent communication support. You will evaluate existing models, prepare datasets, design experiments and build a proof of concept that demonstrates how AI can transform lead and conversation data into practical recommendations.
The internship combines research, software development and model evaluation. You will work with guidance from the ************* team and document your findings as part of an academic or professional internship assignment.Responsibilities
You will:
Depending on the agreed project scope, your work may cover one or more of the following areas:
Detecting inappropriate, harmful or prohibited content in business communication.
Identifying messages intended to manipulate, bypass or compromise an AI agent.
Distinguishing unwanted, irrelevant or automated messages from legitimate communication.
Recognising suspicious messages, links and social-engineering attempts.
Identifying communication patterns that may indicate scams, impersonation or fraudulent behaviour.
Recognising messages that indicate commercial interest or a potential sales opportunity.
Identifying tone, urgency, satisfaction and other relevant conversational signals.
Maintaining concise summaries of long conversations while retaining important context, decisions and follow-up actions.
Generating relevant, accurate and context-aware response recommendations for users.
The proof of concept should demonstrate how lead and communication data can be converted into recommended actions or workflows.
The project may include:
The following are outside the internship scope:
The final deliverables are expected to include:
The research report should explain the problem definition, dataset, selected models, architecture, experiments, evaluation approach, results and conclusions.
This internship may suit you when you are studying in a relevant field such as:
Useful experience includes:
Experience in every area is not required. We are mainly looking for someone who is analytical, curious, able to work methodically and interested in testing AI on real business problems.
Please submit:
Applications are assessed based on relevant skills, motivation and suitability for the project. ************* considers qualified applicants without discrimination based on characteristics protected by applicable law.
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