About the role
As a Sales Coordinator at Yin Era Enterprise Sdn Bhd, you will play a vital role in supporting our sales team in delivering exceptional customer service and driving business growth. This is a full-time position based in Taman Tuanku Jaafar Seremban, offering a dynamic work environment and opportunities for professional development.
What you'll be doing
- Coordinating and managing sales inquiries and orders from customers (online base)
- Preparing & managing logistic for stock delivery.
- Providing administrative support to the sales team, including preparing sales reports and maintaining accurate customer records
- Assisting with new sales order, renewal and other sales-related documents
- Collaborating with cross-functional teams to ensure seamless order processing and delivery
- Providing excellent customer service and responding to customer queries in a timely and professional manner
- Identifying and suggesting process improvements to enhance efficiency and customer satisfaction
What we're looking for
- Strong administrative and organisational skills with attention to detail
- Excellent communication and interpersonal skills, with the ability to liaise effectively with customers and colleagues
- Problem-solving and critical thinking skills to address customer needs and resolve issues
- Experience in a sales support or customer service role, preferably in the sales or retail industry
- Proficiency in using various software applications, such as Microsoft Office suite
- A team player with a positive attitude and a willingness to learn and grow
Job Type: Full-time
Pay: RM1,700.00 - RM2,500.00 per month
Education:
- Diploma/Advanced Diploma (Preferred)
Language:
Work Location: In person