Work closely with various airport stakeholders, both internal and external, to support incident troubleshooting and resolution under guidance from senior engineers.
Assist internal technical teams and vendors in gathering technical requirements, preparing documentation, and helping to propose technical solutions and performance metrics.
Support proper project and change management activities to ensure delivered solutions meet technical, functional, performance, and business expectations.
Assist in the day-to-day operations, monitoring, maintenance, compliance, and enhancement of Airport IT systems across terminals, including participation in 24/7 standby or support rotations when required.
Perform basic reviews and contribute to improvements of business and IT processes as part of continuous improvement initiatives.
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 Soo Sheng Hui (R1654858)