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全职 IT Support Engineer SG 工作, 薪水, SystemsGo 公司招聘中 - Ricebowl

IT Support Engineer SG

SystemsGo

Undisclosed

全职

Singapore

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工作地点

  • Singapore

职位描述

岗位职责

systemsGo is now conducting interviews to fill the position of IT Support Engineer. This is a full-time position in our fast-growing office in Singapore, and comes with standard benefits. Successful candidates will work alongside our team of young professionals to provide desktop engineering support to our prestigious clients.


Responsibilities:
  • Strong computer skills and extensive knowledge of design software, excellent
  • Provide regular scheduled and ad hoc support for IT infrastructure and user desktop applications.
  • Troubleshoot, monitor & report on critical problems to the client, Team Lead or Service Delivery Manager until they are resolved.
  • Maintain and troubleshoot internal IT infrastructure including PC procurement and setup
  • Utilize technical and communication skills to resolve onsite trouble tickets and end user support issues in an efficient manner and with a focus on customer service.
  • Support and participate other ad-hoc Company’s initiatives, assignments and projects.

Qualifications:
  • Diploma/Degree in Computer Science/Information Technology preferred
  • At least 3-4 years of experience in IT helpdesk/ticketing system or technical support role, supporting MNC preferred. Some experience in networking setup and support is a definite advantage
  • Pro-active, customer focused, and comfortable dealing with end users directly
  • Good communication and inter-personal skills, able to describe issues clearly to end users and client management, and report on results effectively
  • Comfortable working in a team or individually
  • Immediate availability will be an advantage

Computer Skills:
  • Client system Microsoft certification
  • Windows 7/8/10 MCP/MCITP, MCTS/MCDST, MCSA/MCSE highly desirable
  • Office 365 environment
  • VC support experience on Cisco WebEx / Zooms Polycom etc
  • Windows Server experience
  • Working knowledge of Microsoft service (AD, DNS, DHCP, WSUS, GPO)
  • Networking experience (checkpoint firewall and HP switches is a plus)
  • VDI

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