1. Preventive Maintenance
- Perform scheduled inspections on CCTV systems (cameras, NVRs, storage, UPS, and network equipment)
- Conduct system health checks, firmware updates, and configuration verification
- Test recording, playback, and backup functionality
- Document all maintenance activities with proper reports
2. Corrective Maintenance
- Respond to system faults and incidents within SLA timelines
- Troubleshoot CCTV, NVR, storage, and network-related issues
- Replace faulty components (camera, HDD, power supply, network devices)
- Verify system functionality after repair and complete incident reporting
3. Monitoring & Support
- Monitor system performance and alerts during assigned shift
- Escalate complex issues to engineers or remote support team
- Maintain proper communication with helpdesk and service coordinator
4. Requirements For L1 Technician
- 1 year experience in CCTV / ELV / cabling / IT support
- Basic knowledge of IP networking (IP address, PoE, switches)
- Familiar with CCTV systems (Hikvision / Dahua / ONVIF is a plus)
- Able to perform installation, inspection, and basic troubleshooting
- Willing to work on rotating shifts
5. Additional Requirements
- Must be willing to work in 3 rotating shifts (Monday – Friday)
- Able to work overtime when required
- Possess own transport (preferred)
- Willing to work at Technology Park Malaysia (Bukit Jalil)
Pay: From RM1,700.00 per month
Work Location: In person