Job Title: Receptionist
Job Level: Entry-level
Department: Operations Department - Salon
Rate: RM *************/month and RM 10-15/hour
Location: Mont Kiara, Kuala Lumpur, Malaysia
Overall Job Objectives: The Receptionist serves as the first point of contact for visitors and clients, providing a professional and welcoming environment. This role involves handling front-desk duties, managing phone calls, scheduling appointments, and performing administrative tasks to ensure the smooth operation of the office or facility.
CORE RESPONSIBILITIES:
- Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival
- Welcome walk-ins, answer questions about services and schedule appointments based on availability
- Booking and confirming appointments via phone and email and informing clients about new services and discounts
- Update client records with contact and billing details, appointments and services offered
- Maintain a tidy reception area
- Performing ad-hoc duties as assigned
- Provide good customer service
JOB SPECIFICATIONS:
- At least 1-year related experience
- Customer Service Oriented
- Ability to communicate with customers and understand their needs
- Experience in retail or telemarketing is a plus
- Flexible and willing to work on certain weekends and public holidays
- Active and cheerful characteristics
- Mandarin and Korean language proficiency will be advantage
KEY DELIVERABLES:
- Ensure all visitors are greeted promptly and professionally, ensuring a welcoming and positive first impression.
- Ensure clear, professional, and efficient communication with callers, visitors, and internal teams, maintaining high levels of service.
- Maintain up-to-date visitor logs, appointment schedules, and communication records.
BENEFITS OF THE ROLE:
- Career progression at one of the best salons in Singapore and Malaysia
- Employee Service Benefits
- Birthday Gifts (Vouchers)
- Leave Entitlement
- Employee Referral Incentive
- Flexible Working Hours
- Cozy working environment
If you’re excited about our company’s vision for this position, we’d like to hear from you.
APPLY NOW!
Pay: RM2,800.00 - RM3,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Mont Kiara: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Receptionist: 1 year (Preferred)
Language:
- English (Preferred)
- Mandarin (Preferred)
Location:
Work Location: In person