Basic information:
- Salary $3,000 - $4,000
- Mon - Fri, 8-5pm or 9-6pm, 7-4pm is in plan
- 5 day between Mon - Sun (2 days off based on duty roster, unfixed)
- Required to work on PH (OIL will be compensated)
Job Scope:
- Act as the primary point of contact for Singapore-based customers via email and WhatsApp, delivering timely and professional support.
- Process and coordinate business customer orders, including bulk purchases and scheduled deliveries, ensuring accuracy in pricing, documentation, and order fulfilment.
- Respond to customer enquiries on products, pricing, lead times, order status, and post-delivery matters such as exchanges and returns.
- Prepare and provide supporting documentation, including Halal Certificates, Product Specifications, and Certificates of Analysis, upon customer request.
- Liaise closely with Warehouse, Logistics, Sales, and other internal teams to ensure seamless order processing and a positive customer experience.
- Generate customer quotations based on approved pricing guidelines and input from the Sales and Commercial teams.
- Process backend documentation to support accurate order fulfilment, picking, and delivery operations.
- Perform other ad hoc administrative and customer service duties as assigned.
For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON
By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.
We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.
Zen Career Pte Ltd | EA License No: 24C2559
Tong Xi Yao (Xavier) | EA Personnel No: R25158887