Code 5 Groups (M) Sdn. Bhd. is looking for a motivated and responsible Operations & Content Creator Executive to support the daily operations of our 7 barber shop branches across Negeri Sembilan while growing our brand through social media and customer engagement.
If you enjoy travelling, creating content, solving problems, and working with people, we'd love to hear from you.
Key ResponsibilitiesBranch Operations
- Visit all 7 Code 5 branches across Negeri Sembilan according to the assigned schedule.
- Ensure branch cleanliness, organisation, and compliance with company SOPs.
- Monitor staff attendance, grooming, and customer service standards.
- Conduct stock checks and inventory updates.
- Report maintenance and operational issues to management.
- Submit branch inspection reports with photos.
Social Media & Content Creation
- Create engaging content for TikTok, Instagram, Facebook, and Threads.
- Record haircut transformations, customer experiences, promotions, and behind the scenes videos.
- Capture high-quality photos and videos for marketing purposes.
- Edit content using CapCut, Canva, or similar applications.
- Assist in planning and executing marketing campaigns.
Google Business Profile
- Encourage satisfied customers to leave Google Reviews.
- Monitor Google Reviews for all Code 5 branches.
- Reply professionally to all customer reviews.
- Update Google Business Profiles with photos, promotions, and business information.
- Help improve each branch's online reputation and Google ratings.
Reporting
- Prepare weekly reports on branch visits, stock levels, operational issues, marketing activities, and customer feedback.
- Suggest ideas to improve branch operations, customer satisfaction, and sales performance.
Job Requirements
- SPM, Diploma, or Degree holders are welcome to apply.
- Fresh graduates are encouraged to apply.
- Passion for social media, content creation, and customer service.
- Basic knowledge of TikTok, Instagram, Facebook, Threads, and Google Business Profile.
- Familiar with Canva, CapCut, or similar editing software is an advantage.
- Willing to travel between branches in Negeri Sembilan.
- Possess a valid driving licence and own transport.
- Responsible, proactive, organised, and able to work independently.
- Able to work on weekends and public holidays when required (with replacement off day according to company policy, if applicable).
Employee Benefits
- EPF, SOCSO & EIS
- RM500 Monthly Travel Allowance
- Performance Bonus
- Training Provided
- Career Advancement Opportunities
- Friendly Working Environment
- Staff Grooming Benefits
Work Location
Head Office:
Code 5 Groups (M) Sdn. Bhd.
Seremban Jaya, Negeri Sembilan
Travel is required to all 7 Code 5 branches within Negeri Sembilan.
Pay: RM2,500.00 per month
Benefits:
- Flexible schedule
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person