全职 F-B Captain 工作, 薪水 up to MYR 2,500, VIVA BESTARI INN SDN BHD Johor 公司招聘中 - Ricebowl

F&B Captain

A Food and Beverage Captain leads a station or section of servers in a fine dining restaurant, banquet operation, or hotel dining room — supervising service quality, training junior staff, handling guest requests that go beyond a standard server interaction, and often performing tableside service techniques. The role sits between a server and a floor manager in the service hierarchy.

Duties and responsibilities

• Lead a section of servers during service, directing workflow, timing, and sequence of courses at each table
• Perform tableside preparations including carving, flambé, salad tossing, sauce finishing, and wine decanting where applicable
• Present menus, recommend dishes and wines, and answer detailed questions about ingredients, preparation methods, and allergens
• Greet guests at arrival, handle special occasion setups, and ensure VIP guests receive personalized attention
• Train new servers and assistants on service standards, sequence of service, and product knowledge
• Communicate table status and course timing to the kitchen and floor manager to maintain service flow
• Handle guest complaints within the section; apply service recovery techniques and escalate when necessary
• Check tables throughout service for completeness — proper utensils for each course, filled beverages, cleared items
• Supervise section side work: mise en place setup before service and closing breakdown after
• Complete paperwork for banquet service including event reports, gratuity documentation, and cover counts

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Free parking
• Meal provided

Work Location: In person