EPS CONSULTANTS PTE LTD Hiring! Full Time Desktop Support Engineer (Japanese Speaking) in Central Region (Singapore), Earn up to SGD 4,000 - Ricebowl

Key Responsibilities:​

• Provide end-user support for Microsoft 365 (Japanese & English)​
• Handle incidents and service requests, perform initial troubleshooting and escalation​
• Manage user accounts, permissions, and configuration changes​
• Perform operational tasks for M365 using PowerShell (e.g., administration,verification, routine tasks automation​
• Create and manage tickets, document troubleshooting steps and resolutions using ITSM tools​
• Coordinate with internal teams and vendors for issue resolution and follow-ups​
• Maintain knowledge articles, SOPs, and FAQs​

Required Qualifications​

• Min. IT Diploma holder with 3-5 years of relevant experience
• Good understanding of Microsoft 365 fundamentals and support operations​
• Ability to speak/write in both Japanese and English (verbal and written)​ to support native Japanese users.

Preferred Qualifications​

• PowerShell scripting/administration experience​
• Experience with ITSM tools such as ServiceNow, Zendesk, Dynamics 365, etc.​
• Hands-on experience with Exchange Online, Teams, SharePoint, OneDrive, Entra ID (AzureAD), etc.​

**Need to perform 24x7 shift work including night shifts and weekends/Public holidays​

Interested candidates may apply to ************* (Reg IDL R1103695) for immediate processing.
|EPS Consultants Pte Ltd (EA License no: 95C5630)