- 163 KALLANG WAY Central Region (Singapore) Singapore

工作地点
职位描述
岗位职责
Responsibilities:
· Develop and maintain a strong understanding of fluid control, vaporization, analytical equipment, and measurement systems used across semiconductor and industrial process applications.
· Provide technical training, application support, and on-site customer assistance throughout the pre-sales, implementation, commissioning, and after-sales stages.
· Identify customer challenges and propose innovative technical solutions, concepts, and product specifications to meet evolving process requirements.
· Serve as a trusted technical advisor by providing consultation, troubleshooting, and application expertise to customers.
· Assess customer requirements, industry developments, and competitive market activities to identify business opportunities and support strategic growth.
· Build and strengthen long-term relationships with customers, collaborating closely to understand and communicate advanced process and measurement requirements.
· Drive the development and deployment of process measurement applications, particularly around semiconductor process chambers, while expanding the company's regional network and customer base.
· Supportbusiness development activities across the ASEAN region, including customer visits, technical presentations, and project discussions.
· Monitor and report market trends, customer feedback, competitive intelligence, and sales activities to the management team.
· Promote the company's products, solutions, and technical capabilities to enhance its reputation as a reliable and trusted business partner.
· Support and participate in trade shows, technical workshops, seminars, and industry events.
· Investigate and resolve customer issues and complaints in a timely and professional manner, ensuring high levels of customer satisfaction.
· Collaborate with internal teams, including Sales, Product Management, and Engineering, to ensure successful project execution and customer support.
Requirements:
· Bachelor's Degree or Master's Degree in Engineering, Materials Science, or a related technical discipline.
· Minimum 5 years of experience in the semiconductor industry, preferably in applications engineering, process engineering, technical support, or related roles.
· Strong technical knowledge of semiconductor manufacturing processes, fluid control systems, analytical instruments, or measurement technologies is an advantage.
· Excellent communication, presentation, and interpersonal skills, with the ability to build relationships across all levels of an organization.
· Strong analytical and problem-solving abilities, with a customer-focusedand solution-oriented mindset.
· Good project management and organizational skills, with the ability to manage multiple priorities effectively.
· Self-motivated, proactive, and capable of working independently as well as collaboratively within a team environment.
· Adaptable and able to perform effectively in a fast-paced and dynamic business environment.
· Demonstrated ability to manage competing priorities and deliver results under pressure.
· Strong attention to detail, along with creative thinking and a continuous improvement mindset.
· Willingness to travel extensively within the ASEAN region, including at short notice when required.
· Proficiency in Microsoft Office applications and technical report preparation.
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