jobs in Gleneagles Hospital

全职 CUSTOMER SERVICE ASSISTANT 工作, 薪水, Gleneagles Hospital Federal Territory 公司招聘中 - Ricebowl

CUSTOMER SERVICE ASSISTANT

Gleneagles Hospital

Undisclosed

全职

KL City, Federal Territory

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工作地点

  • Kuala Lumpur Federal Territory Malaysia

职位描述

岗位职责

Responsibilities
  • Provide excellent customer service and administrative support to patients, visitors and consultants.
  • Perform patient registration, admission, discharge and cashiering processes in accordance with hospital procedures.
  • Handle inquiries, appointment coordination and provide information on hospital services and facilities.
  • Process payments, maintain accurate records and ensure proper documentation.
  • Support operations across Front Office, A&E, Discharge Lounge, Insurance and Top-Up counters on a rotational basis.

Requirements
  • Minimum SPM or equivalent.
  • Minimum 1 year of relevant working experience, preferably in customer service, hospitality, healthcare or front office operations.
  • Able to work on shifts, including weekends and public holidays.
  • Computer literate and able to perform data entry and cashiering duties.
  • Good communication skills in English and Bahasa Malaysia. Additional languages or dialects are an added advantage.
  • Pleasant personality with strong customer service orientation and interpersonal skills.

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