Responsibilities;
- Handle inbound calls for customer inquiries & complaints (Hotlink Prepaid)
- Perform cross-selling & upgrades (Prepaid → Postpaid)
- Deliver excellent customer experience while achieving sales targets
Additional Info;
- R&R Allowance: RM500
- Shift Allowance: RM10 per shift (after 10PM)
- Performance Incentives (Sales-based)
- Language Allowance: RM300 (Mandarin speakers)
- Up-selling Commission: Up to RM1,000
- Stay-On Bonus: RM600 (after 6 months, T&C apply)
Working Hours (Rotational Shift)
Monday – Sunday (5 working days, 2 off days)
Pay: Up to RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Language:
- Mandarin (Preferred)
- english (Preferred)
Work Location: In person