全职 Sales Executive (Client Servicing) 工作, 薪水 up to MYR 7,000, Radii Global Federal Territory 公司招聘中 - Ricebowl

Job description:

Role Summary:

Your role is Sales Executive cum Client Servicing, and your main job scope is to identify and secure new business opportunities while simultaneously nurturing existing accounts to ensure long-term satisfaction and retention. Your role is to create a sustainable revenue loop where high-quality service transforms one-time buyers into loyal brand advocates.

Roles & Responsibilities Overview:

Key Focus

• Strategic Client Partnership: Serving as the lead "Guardian" for key accounts. You are the primary point of contact for high-value stakeholders (e.g., C-suite executives, developers, or VIP clients), ensuring their business outcomes are realized.
• End-to-End Service Excellence: Overseeing the transition from "sold" to "serviced." You ensure successful onboarding, manage complex escalations, and align internal departments (Marketing, Product, Finance) to meet client-specific needs.
• Growth via Retention (Upselling): Identifying new opportunities within existing accounts to increase Customer Lifetime Value (CLV) through cross-selling additional services or higher-tier products.
• Target Achievement: Consistently working toward and meeting predefined sales quotas (weekly, monthly, or annual).
• Reporting & CRM Management: Using Customer Relationship Management (CRM) tools (or as per company’s tools) to track leads, document sales activities, and provide accurate performance forecasts to management.

Requirements

• Diploma or Bachelor's Degree in Business Administration, Marketing, Sales, Human Resources, Information Technology, or any related field.
• Minimum 1–3 years of experience in sales, business development, account management, or client servicing.
• Candidates with sales experience will have a distinct advantage.
• Strong communication, negotiation, and relationship management skills.
• Proven ability to identify business opportunities and drive revenue growth.
• Experience in managing client accounts and maintaining long-term customer relationships.
• Self-motivated, result-oriented, and able to work independently with minimal supervision.
• Familiarity with CRM systems and sales reporting tools is an added advantage.
• Good presentation and stakeholder management skills.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Ability to communicate in Mandarin and Hokkien will be an added advantage to support communication with a diverse client base.
• Location : Penang & KL

Pay: RM5,000.00 - RM7,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Experience:

• sales: 2 years (Required)

Language:

• Mandarin (Required)

Work Location: In person