Our client is an e-fin tech services company seeking a Client Onboarding Consultant to join their operations team.
Job Responsibilities
- Serve as the main point of contact for customers across phone, email and messaging channels, and process applications in a timely and efficient manner.
- Support customer onboarding and loan application handling, including follow-up on submitted applications, missing documents and required information.
- Handle inbound / outbound enquiries and customer complaints with a service-oriented and solution-focused approach.
Job Requirements
- Experience in account servicing, B2B sales and client success.
- Experience working with overseas or international companies.
- Comfortable working in an English-speaking environment.
- Fluent in Cantonese and English.
- Strong communication skills, client-focused and detail-minded.
Click "Apply Now" or WhatsApp ************* to speak with Ms. Lam.
All applications will be treated in strict confidence for recruitment purposes only.
Pay: $25,000.00 - $28,000.00 per month
Work Location: In person