3 ANG MO KIO STREET 62 Central Region (Singapore) Singapore
职位描述
岗位职责
Responsibilities
Joining of Domain/Data migration;
Installing and configuring computer hardware, software, systems, networks, printers and scanners;
Responding in a timely manner to service issues and requests;
Setting up accounts for new users;
Perform software upgrades/patches on systems;
Service Report/Billing Report/Onsite scheduling arrangement;
Lead and coordinate onsite deployment activities, including task assignment, supervision of junior technicians, and ensuring projects are completed within the agreed timeline and service standards;
Perform root cause analysis and provide recommendations for recurring technical issues, identifying opportunities to improve IT processes, standard operating procedures (SOPs), and end-user experience;
Any other ad-hoc duties as assigned by the Company.
Qualifications
Open to candidates with Degree qualifications from IT related discipline;
Minimum 3 years experience;
Excellent interpersonal and soft skills for effective engagement and communication with staff and customers;
Positive attitude, thrives on exciting challenges of being a change agent.