全职 IT Operational Support Engineer 工作, 薪水 up to SGD 3,000, XCELLINK PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl

We are partnering with a key healthcare industry leader to hire a team of IT Operational Support Engineers to provide onsite end-user support covering desktop support, endpoint deployment, application support and day-to-day IT operations.

Key Responsibilities

• Provide onsite support for desktops, laptops, printers, mobile devices and peripherals.
• Install, configure and upgrade hardware and software.
• Manage Active Directory user administration and application account provisioning.
• Support Microsoft 365, Teams, Zoom, OneDrive, SharePoint, BitLocker and enterprise applications.
• Perform technology refresh, asset tagging, inventory updates and equipment relocation.
• Coordinate with vendors for warranty and hardware replacement.
• Support project deployments and after-hours standby when required.
• Maintain documentation and meet SLA targets.

Technical Skills

• Windows 10/11
• macOS
• Android
• Microsoft 365
• Active Directory
• Microsoft Teams
• OneDrive
• SharePoint
• BitLocker
• Microsoft Intune/Autopilot (preferred)
• Hardware troubleshooting
• Basic networking (DNS, DHCP, TCP/IP)

Requirements

• Diploma/Degree in IT or related discipline.
• 2–3 years of desktop support / IT operational support experience.
• Strong hardware troubleshooting skills.
• Able to lift and move IT equipment when required.
• ITIL Foundation and Microsoft certifications are advantageous.
• Prior experience working in healthcare industry in relevant scope is nice to have.

Soft Skills

• Hands-on
• Customer-focused
• Strong troubleshooting
• Team player
• Able to prioritise multiple tasks