Meet regularly with the Head Chef to ensure that all items for food meet desired quality standards
Controls overhead expenses, wages and benefits
Develops programmes for promoting outlets, banqueting and outside catering
Hold daily communication meeting with food & beverage management team to ensure that they are well informed regarding all hotel matters
Ensures that outlets décor and cleanliness is maintained
Sets standards and procedures for outlets to reflect the desired image and quality.
Attends periodic information and communication meeting to ensure synergy amongst all departments within hotel
Guest relations – Maintain and attract new business, to achieve greater yield of budgeted profit
Employee Relations- Maintain a good rapport and relationship with staff and to be open to suggestions, listen to work problem and staff motivation and ensure that information are always passed down the line
Materials or products – Responsible for all food and beverage equipment
Finance – Payroll control through proper and precise staffing of restaurant. Control walkouts and payments of clients (F&B checks)
Business contacts (Internal/External) – To maintain an excellent relationship with all clients and guests to ensure their return
Revenue and objectives – To operate and plan in the best possible way in order to active revenue forecasted and objective set for restaurant
Advises and consults with the General Manager, Head Chef, and other department heads to maintain highest standards of quality which will attract business and yield a satisfactory profit
Any other duties that maybe assigned to you from time to time / or as and when required.