Duties & responsibilities:
- Manage the day-to-day operations of the standalone stores (including Department store counters) under the Brand
- Drive sales performance and achieve monthly, quarterly, and annual sales targets.
- Lead, motivate, coach, and develop the store team.
- Recruit, train, schedule, and evaluate store employees.
- Ensure exceptional customer service and resolve customer complaints promptly.
- Monitor inventory levels, stock replenishment, and minimize stock losses.
- Maintain visual merchandising standards in accordance with company guidelines.
- Ensure compliance with company policies, health & safety regulations, and operational procedures.
- Prepare sales reports, analyze business performance, and implement improvement plans.
- Manage store budgets, expenses, cash handling, and banking procedures.
- Coordinate promotional activities and marketing campaigns within the store.
- Maintain a clean, organized, and safe shopping environment.
Job Requirements:
- Diploma or Bachelor's degree in Business Administration, Retail Management, or a related field (preferred).
- 3–5 years of retail experience, including at least 2 years in a supervisory or management role.
- Strong leadership and people management skills.
- Proven experience in achieving sales and operational targets.
- Good analytical and decision-making capabilities.
- Proficient in Microsoft Office and POS systems.
- Strong organizational and time management skills.
- Ability to work retail hours (rotating shifts), including weekends and public holidays.
- Ability to work under pressure and in a fast-paced retail environment.
Working location: IOI Putrajaya
Pay: RM3,600.00 - RM5,000.00 per month
Work Location: In person