Job Title: Retail Operation Support Admin (Telco Company)
Key Responsibilities:
- Coordinate with retail outlets and internal departments to resolve operational issues efficiently.
- Manage and respond to retail store complaints and escalations from management offices and regulatory bodies via email.
- Monitor and track cases to ensure timely resolution and proper follow-up.
- Maintain accurate documentation and records for all complaints and operational matters.
- Support day-to-day retail operational activities and ad-hoc tasks.
- Assist in store expansion projects, including new store openings and renovations.
- Coordinate with contractors, suppliers, and internal stakeholders for design and build activities.
- Support store planning, setup, and readiness prior to opening.
- Prepare reports and updates on operational issues and project progress.
Requirements:
- Diploma or Degree in Architecture, Interior Design, Project Management, or equivalent.
- Experience in retail fit-out is an advantage;
- Good communication skills in English and Bahasa Malaysia.
- Strong coordination, problem-solving, and organizational skills.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Able to multitask and work in a fast-paced environment.
- Must possessed own transport
Working Hours:
- Monday – Friday, 9:00 AM – 6:00 PM
- Location: Berjaya Times Square (Onsite only)
- KPI Incentives (Up to RM300)
Pay: RM2,150.00 - RM2,500.00 per month
Work Location: In person