To provide end-users support in system and software application issues
Perform installation, configuration and support hyper-converged infrastructure solution and other products
Provide 1st Level and 2nd Level support for technical issues on hardware and software
Maintain and log all support cases, follow up with client, provide feedback and see problems through to resolution
Perform regular system health check audit, ensure system adhere to guidelines
Ability to diagnosis, debug and resolve problems effectively
Maintaining the system supply to the customers
Support our other locations in Southeast Asia, expect traveling
To perform other related duties as required to support users and the business
Job Requirements
Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma/Professional Certificate, Bachelor’s Degree in Computer Science/ Information Technology/ Software Engineering or equivalent
Team Player with good analytical and problem-solving skills
Positive attitude and able to work independently
Required language (s): Bahasa Malaysia and English
MUST Possess own car
At least 2 years of working experience in the related filed is required for this position will be advantage
Fresh graduates are encourage to apply
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Job Responsibilities
To provide end-users support in system and software application issues
Perform installation, configuration and support hyper-converged infrastructure solution and other products
Provide 1st Level and 2nd Level support for technical issues on hardware and software
Maintain and log all support cases, follow up with client, provide feedback and see problems through to resolution
Perform regular system health check audit, ensure system adhere to guidelines
Ability to diagnosis, debug and resolve problems effectively
Maintaining the system supply to the customers
Support our other locations in Southeast Asia, expect traveling
To perform other related duties as required to support users and the business
Job Requirements
Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma/Professional Certificate, Bachelor’s Degree in Computer Science/ Information Technology/ Software Engineering or equivalent
Team Player with good analytical and problem-solving skills
Positive attitude and able to work independently
Required language (s): Bahasa Malaysia and English
MUST Possess own car
At least 2 years of working experience in the related filed is required for this position will be advantage