全职 Ecommerce Specialist 工作, 薪水, Recruiter 公司招聘中 - Ricebowl

Role Description

We are seeking a creative, analytical, and results-driven E-commerce Specialist to manage and optimize the organization's online sales channels while delivering exceptional digital shopping experiences. The successful candidate will be responsible for supporting e-commerce operations, managing online product listings, optimizing website performance, coordinating digital campaigns, analyzing sales data, and implementing strategies that increase online traffic, customer engagement, and revenue growth. This role plays a vital part in driving digital commerce initiatives and supporting the organization's long-term business objectives.

The role involves managing day-to-day e-commerce operations across websites, online marketplaces, and digital sales platforms. The successful candidate will maintain product catalogs, update pricing and inventory information, monitor product availability, optimize product pages, and ensure accurate and consistent content across all online channels.

Responsibilities include planning and executing online promotional campaigns, coordinating digital marketing activities, supporting product launches, managing promotional calendars, and collaborating with marketing teams to increase brand visibility and customer acquisition. The candidate will monitor campaign performance, analyze customer behavior, evaluate sales trends, and recommend strategies that improve conversion rates, customer retention, and overall online performance.

The position also includes optimizing website content, improving user experience, managing search functionality, supporting search engine optimization (SEO), coordinating email marketing campaigns, monitoring marketplace performance, and ensuring smooth online purchasing processes. The successful candidate will work closely with designers, developers, content creators, and external partners to deliver engaging digital experiences that align with brand standards and business objectives.

Additional responsibilities include preparing e-commerce performance reports, monitoring key performance indicators, analyzing website traffic, tracking customer engagement metrics, maintaining digital assets, supporting inventory planning, coordinating order fulfillment processes, resolving online customer inquiries, and identifying opportunities for automation and operational improvements. The candidate will also evaluate emerging e-commerce technologies, digital tools, and industry trends to enhance business performance and competitiveness.

The successful candidate will collaborate closely with sales, marketing, operations, logistics, customer service, finance, product management, and technology teams to ensure seamless e-commerce operations and customer satisfaction. The role requires strong analytical thinking, creativity, organizational skills, and the ability to manage multiple projects while maintaining high standards of quality and accuracy.

The individual will contribute to strengthening the organization's digital presence by improving online customer experiences, optimizing sales performance, increasing operational efficiency, and supporting sustainable business growth through data-driven e-commerce strategies and continuous innovation.

This position offers the opportunity to contribute to a fast-growing digital business environment by driving online sales, enhancing customer engagement, improving marketplace performance, and supporting digital transformation initiatives through innovative e-commerce solutions and operational excellence.

Qualifications

• Bachelor's Degree, Diploma, or equivalent professional qualification in E-commerce, Marketing, Business Administration, Digital Marketing, Information Technology, Communications, or a related field.
• Strong understanding of e-commerce operations, online retail, digital commerce, and marketplace management.
• Knowledge of website management, product information management, online merchandising, and digital customer experience principles.
• Familiarity with major e-commerce platforms such as Shopify, WooCommerce, Magento, BigCommerce, or similar platforms.
• Knowledge of online marketplaces such as Amazon, Lazada, Shopee, eBay, Walmart Marketplace, or other regional and global platforms.
• Understanding of digital marketing strategies including SEO, SEM, email marketing, social media marketing, content marketing, and online advertising.
• Familiarity with Customer Relationship Management (CRM) systems, Content Management Systems (CMS), marketing automation platforms, and analytics tools.
• Strong analytical and problem-solving skills with the ability to interpret sales data, website analytics, and customer behavior.
• Proficiency in Microsoft Office applications, particularly Excel, as well as Word, PowerPoint, and Outlook.
• Familiarity with Google Analytics, Google Search Console, Google Merchant Center, and digital performance reporting tools is an advantage.
• Strong understanding of inventory management, order fulfillment, online payment systems, and customer service processes.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams and external partners.
• Strong organizational and project management skills with the ability to manage multiple campaigns and operational priorities simultaneously.
• Excellent attention to detail and commitment to maintaining accurate product information and digital content.
• Ability to prepare sales reports, performance dashboards, business presentations, and operational documentation.
• Strong customer-focused mindset with the ability to improve digital shopping experiences and customer satisfaction.
• Ability to identify business opportunities, optimize conversion rates, and recommend practical improvements based on data analysis.
• Adaptability and willingness to learn emerging e-commerce technologies, artificial intelligence tools, automation platforms, and industry best practices.
• Professional attitude with excellent ethical standards, accountability, reliability, and a continuous improvement mindset.
• Ability to work independently while contributing effectively within a collaborative team environment.
• Commitment to operational excellence, innovation, and delivering measurable digital business results.
• Strong commercial awareness with the ability to balance customer experience, operational efficiency, and revenue growth.
• Passion for e-commerce, digital innovation, online retail, customer engagement, and driving sustainable business success through technology, data-driven strategies, and exceptional digital experiences.