About the role
We are seeking an experienced Resident Technician to join Yunxu Technology (M) Sdn Bhd in a full-time capacity. Based in Johor Bahru, Johor, this role is critical to our operations and directly impacts the reliability and performance of our electrical and electronic systems. As an Resident Technician, you will be the frontline representative of our company, ensuring that our clients receive exceptional technical support and maintenance services. This position is essential to maintaining customer satisfaction and upholding our reputation for excellence in the electrical and electronic engineering sector.
Key responsibilities
- Install, maintain, and repair electrical and electronic equipment at client sites, ensuring compliance with safety standards and technical specifications
- Conduct regular inspections and preventive maintenance on systems to identify potential issues before they escalate
- Troubleshoot technical faults and malfunctions, diagnosing root causes and implementing effective solutions
- Perform testing and calibration of electrical and electronic systems using appropriate tools and equipment
- Document all maintenance work, repairs, and technical findings in detailed reports for client records and company analysis
- Communicate effectively with clients regarding technical issues, timelines, and recommended solutions
- Adhere to health and safety regulations and company procedures at all times whilst on client premises
- Maintain tools and equipment in good working order and report any deficiencies to management
- Respond promptly to emergency call-outs and service requests as required
- Collaborate with the engineering team to escalate complex issues and contribute to continuous improvement initiatives