全职 Manager (Systems Development) 工作, 薪水, Ministry Of Defence Of Singapore 公司招聘中 - Ricebowl

What The Role Is

You will own and drive digital products in the Service Delivery domain across the full product lifecycle, bringing both product thinking and hands-on user experience (UX) capability to serve citizens and employees.

What You Will Be Working On

• Define and prioritise product features based on user needs, business requirements, and policy constraints
• Lead hands-on UX research activities including user interviews, contextual inquiry, and usability testing
• Translate research insights into journey maps, wireframes, and prototypes, iterating based on testing and feedback
• Define and track UX and product health metrics to guide post-launch product decisions
• Work across various stakeholders and vendors to align requirements and drive service delivery
• Communicate product decisions clearly to both technical and non-technical audiences
  
  Challenge(s)
• Continuously identifying and reframing the right problems to solve, while keeping pace with evolving user needs and maintaining delivery momentum
• Balancing long-term product thinking with near-term project pressures, and navigating policy, security, and procurement constraints while upholding user-centred design principles
• Influencing and managing a wide, complex stakeholder landscape
  
  

What We Are Looking For

• Education in any discipline
• Backgrounds in Information Technology, Human-Computer Interaction, or Design would be advantageous
• Prior experience working within cross-functional teams and/or with product owners or managers of digital products
• Hands-on experience in UX research and design, including user interviews, usability testing, journey mapping, and prototyping
• Familiarity with tools such as Figma or equivalent
• Strong communication and stakeholder management skills
• Ability to translate user research and business requirements into clear product decisions across a complex, multi-stakeholder environment
  
  (Applicants with no experience may apply.)
  
  Appointment will be commensurate with your experience.
  
  Only shortlisted candidates will be notified.