Ensure that no standing bills stays on the system, and account for all voided.
Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
Handle emergency and difficult situations.
Adjust any modifications to checks or bills.
Ensure that the Supervisors, Waiters and Waitresses in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
Participate in monthly physical stock take of the Restaurant, including but not limited to glass, plates and utensils.
Attend all team briefs as required.
Assist the General Manager in overseeing of the service of the Restaurant.
Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
Perform miscellaneous job-related duties as assigned.