- Jalan Sultan Mizan Zainal Abidin, Kompleks Kerajaan Kuala Lumpur Federal Territory Malaysia
工作地点
职位描述
岗位职责
We're Hiring | NOC Engineer – Enterprise Operations (24×7)
Are you passionate about network operations, telecom technologies, and enterprise messaging platforms? We're looking for a NOC Engineer to join our Enterprise Operations team in Kuala Lumpur, Malaysia
.
Location: Kuala Lumpur, Malaysia (Shift-base
d) Experience: 2–5 Yea
rs
Key Responsibiliti
es:
24×7 monitoring of enterprise platforms and operational dashbo
ards Incident management, troubleshooting, and first-line technical sup
port Monitor CPaaS, SMS, Voice, WhatsApp Business API (WABA), RCS, and Enterprise Messaging platf
orms Manage incidents, escalations, and SLA compli
ance Coordinate with engineering teams, telecom operators, and custo
mers Perform operational health checks, shift handovers, and repor
ting
What We're Looking
For:2–5 years of experience in Enterprise NOC, Telecom Operations, CPaaS, Messaging, Voice, or IT Opera
tionsStrong troubleshooting and analytical s
killsExperience working in a 24×7 rotational shift enviro
nmentExcellent communication and stakeholder coordination s
killsAbility to perform under pressure during critical inci
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