Company Description TUV NORD Malaysia is part of the global TÜV NORD Group, a leading provider of technical services focused on testing, inspection, certification, and engineering solutions. The company supports organizations across diverse industries in meeting international standards for quality, safety, and sustainability. With access to a worldwide network of experts and resources, TUV NORD Malaysia helps clients improve performance, manage risk, and comply with regulatory requirements. Team members work in a professional, collaborative environment with opportunities to engage regional and global markets. The organization values integrity, technical excellence, and customer-focused service.
Role Description
- Promote Systems Certification Business.
- Conduct market survey on market value, competitor analysis, market segment, potential market, etc.
- Marketing and sales activities, including pricing strategy.
- Determine new opportunities by analyzing business needs.
- Develop and implement strategies for new products and services.
- Provide direction and guidance to the department to ensure alignment with the Company’s strategies
- Manage key account clients & consultants for continued business development.
- Maintain and develop good relationships with customers through personal contact, meetings, or via telephone, etc.
- Strategy formulation, plan, define, and establish a short-term/long-term business development plan.
- Monitor and review performance against the Budget and take steps to achieve the same.
- Preparation of Departmental Budget.
- Ensure the targeted budget is achieved.
- To comment and review the monthly departmental report (commentary report, contractor cost, income statement, etc.)
- Monitor and review performance against the Budget and take steps to achieve the same.
- Review customers' feedback and act on comments.
- Plan, define, and establish departmental objectives and KPI for superior approval.
- Review and approve ATEA, Quotation, and Contract.
- Review and approve the monthly sales performance report and New Order Report.
- Assist in follow-up with customers on overdue payment (overdue for more than 3 months).
- Identify training goal and plan for Business Development Staff.
- Perform appraisals on Business Development staff and develop their strengths.
- Carry out any other duties entrusted by the superior.
Qualifications
- Preferably with a degree in Business / Marketing
- Min with 8 years of sales and marketing experience in the service industry
- Good interpersonal and communication skills
- Highly self-motivated and ambitious in achieving goals.
- Able to work both in a team and also perform independently