全职 Global IT Head 工作, 薪水 up to SGD 10,000, ROBUST INTERNATIONAL PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl

Group Head of IT

Location: Singapore (Group Head Office) | Reports to: C-Suite / BOD

Role Overview

Robust International is seeking a highly experienced and hands-on Group Head of IT, based in Singapore, to lead IT strategy, systems and governance across the group's 20+ subsidiaries worldwide, including operations across Africa. The role owns the group's ERP platform, primarily Microsoft Dynamics 365 Business Central -  end to end, from implementation and configuration through day-to-day administration, while also setting group-level IT controls and policy. Given the group runs a lean, centralized IT function, this role is deliberately hands-on: the successful candidate will personally configure, troubleshoot and support systems, not just direct the global IT team.

Key Responsibilities

ERP Strategy & Execution

       Lead the full ERP lifecycle: needs assessment, system selection, design, implementation, rollout, and optimization

       Define and execute the group's ERP roadmap aligned with business, finance, and operational goals

       Drive end-to-end ERP implementation and support across the group's subsidiaries, ensuring scalability and sustainability

       Own hands-on configuration, customization, and ongoing administration of Microsoft Dynamics 365 Business Central as the group's primary ERP platform

       Ensure seamless integration with finance, procurement, supply chain, and reporting systems

       Standardize systems and processes group-wide while accommodating local compliance and regulatory requirements

       Drive user adoption, change management, and training programs

       Continuously improve ERP performance, reporting capabilities, and business insights

Program & Project Leadership

       Manage IT and ERP transformation programs across multiple countries and regions

       Establish governance frameworks, including timelines, budgets, risk management, and KPIs

       Coordinate cross-functional teams (IT, Finance, Operations, vendors, system integrators)

       Ensure delivery from concept through stabilization and optimization phases

Supply Chain, Logistics& Operational Systems

       Lead implementation and optimization of Transport Management Systems (TMS)

       Ensure efficient route planning, fleet utilization, and logistics cost optimization

       Oversee supply chain systems (e.g., Trames or equivalent platforms)

       Drive end-to-end supply chain visibility across procurement, inventory, and distribution

       Improve demand forecasting, inventory planning, and stock control

       Ensure integration between ERP, warehouse, logistics, and supply chain platforms

       Partner with operations to improve distribution efficiency and reduce bottlenecks

Accounts & Business Integration

       Work closely with Accounts team to ensure seamless ERP-finance integration

       Ensure compliance with accounting standards, reporting requirements, and internal controls

       Drive standardization of financial and operational processes across the group

       Enable accurate, timely, and data-driven reporting and decision-making

Stakeholder & Vendor Management

       Act as a key advisor to executive leadership on IT and transformation initiatives

       Manage relationships with ERP vendors, system integrators, and consultants

       Drive stakeholder alignment across business, finance, and operational teams

       Lead change management and system adoption across diverse geographies

IT Leadership &Infrastructure

       Provide hands-on IT leadership for a small, centralized group IT function — directly engaging in execution rather than delegating to a large team

       Establish scalable IT architecture and infrastructure across the group

       Ensure system security, data integrity, and cybersecurity compliance

       Balance strategic leadership with hands-on execution as the norm, given the lean team structure

Group IT Governance &Policy

       Define, own, and maintain the group's IT policies, standards, and controls framework, ensuring consistent application across all subsidiaries

       Define and manage user onboarding and offboarding processes

       Oversee creation and control of email accounts, system access, and user permissions

       Ensure strict adherence to role-based access controls(RBAC)

       Maintain audit trails and ensure compliance with IT governance and security policies

       Partner with internal audit / compliance on the design and testing of group-level IT controls

IT Operations, Risk &Continuity

       Develop and enforce IT Standard Operating Procedures(SOPs)

       Establish robust data backup and recovery protocols

       Implement and maintain Disaster Recovery (DR) and Business Continuity Plans (BCP)

       Ensure system reliability, resilience, and minimal downtime across operations

IT Procurement & Asset Management (Supporting Function)

       Manage procurement of IT assets, including vendor sourcing and quotation evaluation

       Ensure cost optimization and alignment with budget requirements

       Maintain and track IT asset inventory (hardware, software, licenses)

       Oversee asset lifecycle management (deployment, upgrades, replacement, disposal)

       Build relationships with vendors to ensure quality, reliability, and cost efficiency

Key Requirements

Experience

       12–18+ years in IT leadership roles, ideally within a group/holding company overseeing multiple international subsidiaries

       Proven track record of delivering large-scale ERP programs from design to full rollout and stabilization

       Experience operating in multi-country, multi-region environments; exposure to Africa and other emerging markets is highly preferred given the group's footprint

       Strong exposure to supply chain, logistics, or agriculture-based industries is highly preferred

       Demonstrated ability to manage complex transformation programs across diverse geographies from a regional hub such as Singapore

ERP & Systems Expertise

       Hands-on, practical experience configuring and administering Microsoft Dynamics 365 Business Central is essential — not solely oversight or vendor-management experience

       Deep understanding of financial modules, accounting integration, and reporting structures within Business Central

       Experience integrating ERP with supply chain, logistics(TMS), and operational systems

       Proven experience working with and managing system integrators, consultants, and external vendors

       Strong capability in ERP architecture, system design, and process standardization

Leadership & Functional Skills

       Comfortable operating as a “working” Group Head of IT in a lean team — personally handling configuration, troubleshooting, and day-to-day ERP support alongside strategic duties

       Strong program and project management capabilities(multi-country, multi-stakeholder environments)

       Excellent stakeholder management and communication skills, including C-level engagement

       Ability to drive change management and user adoption across culturally diverse teams

       Strategic thinker with the ability to translate business needs into practical, scalable IT solutions

       Strong cross-functional collaboration with Finance, Operations, and Supply Chain teams

Operational & Governance Capabilities

       Solid experience in IT governance, risk management, and compliance frameworks

       Demonstrated experience setting group-level IT policies and control standards, not just complying with existing controls

       Understanding of IT infrastructure, cybersecurity, backup, and disaster recovery environments

       Experience establishing SOPs, access controls, and IT operational processes

       Exposure to IT procurement, vendor negotiations, and asset lifecycle management is an advantage

Other Requirements

       Based in Singapore, with willingness to travel across the group's global markets, including Africa, as required

       Ability to operate effectively in fast-paced, high-growth, and evolving environments

       Strong problem-solving, decision-making, and execution abilities

       High level of ownership, resilience, and adaptability