System Maintenance & SupportERP / MES System ManagementManufacturing Floor SupportSystem Improvement & Project ParticipationData & Reporting SupportGeneral IT Support
Responsible for daily IT system operations to ensure stable performance, including ERP and MES systems
Provide end-user support for ERP, MES, and other business applications
Monitor system performance and perform basic troubleshooting and issue resolution
Support daily operations and process optimization of ERP systems (e.g., purchasing, production, inventory, finance modules)
Maintain and improve MES systems to ensure real-time and accurate production data
Work closely with departments such as Production, Warehouse, Quality, and Finance to optimize system workflows and data flow
Understand manufacturing processes and translate operational requirements into system solutions
Support shop floor IT devices and systems (e.g., barcode scanners, production reporting systems, work order systems)
Assist in implementing smart manufacturing and digital factory initiatives
Participate in ERP/MES implementation, upgrade, and enhancement projects
Collaborate with internal teams and external vendors for system integration and testing
Gather user requirements and convert them into technical specifications or improvement plans
Assist in developing and maintaining production, inventory, and operational reports
Ensure data accuracy within systems to support management decision-making
Provide support for internal IT infrastructure, including computers, printers, and network devices
Assist in implementing IT security policies and daily maintenance tasks
Requirements:
Diploma or Bachelor’s Degree in Information Technology, Computer Science, or related field
Experience in the manufacturing industry and strong understanding of factory operations.
Basic knowledge of networking (LAN/WAN, TCP/IP)
Experience with MES systems is highly preferred
Hands-on experience with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, or others)
Strong communication skills and ability to work with cross-functional teams
Ability to troubleshoot issues and work independently in a fast-paced environment