- Singapore
全职 Desktop-IT Support Engineer - L1 -L2 工作, 薪水, PT. Guna Coalindo 公司招聘中 - Ricebowl
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职位描述
岗位职责
DESKRIPSI PEKERJAAN
Perform troubleshooting for client platform related problems. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Perform service requests related to client platforms. Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties. Involved in client platform implementation/upgrade project. Manage client platform implementation/upgrade project. Perform research/evaluation of client platform tools. Provide systems related technical advice to customers or project team. Manage client platform management systems. Manage systems changes through change request process & provide status reports to the relevant parties. Perform client platform related presales tasks. Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design. Ensure service level meets requirement. Propose and implement action plans when required. Established facility management standards/best practices to ensure operation consistency across project/facility management teams.
REQUIREMENT
Good command in English to liaise with different entities Min NITEC in any disciplines Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support. Comfortable working in healthcare environment
DETAIL LOWONGAN
Perform troubleshooting for client platform related problems. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Perform service requests related to client platforms. Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties. Involved in client platform implementation/upgrade project. Manage client platform implementation/upgrade project. Perform research/evaluation of client platform tools. Provide systems related technical advice to customers or project team. Manage client platform management systems. Manage systems changes through change request process & provide status reports to the relevant parties. Perform client platform related presales tasks. Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design. Ensure service level meets requirement. Propose and implement action plans when required. Established facility management standards/best practices to ensure operation consistency across project/facility management teams.
REQUIREMENT
Good command in English to liaise with different entities Min NITEC in any disciplines Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support. Comfortable working in healthcare environment
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification S1/D4
- Min Experience Staff
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