Client Servicing Executive

About Ingrid Design

Ingrid Design is a Singapore-based creative agency specialising in branding, design, campaigns, publications, digital content and integrated marketing communications.

We work with government agencies, multinational corporations and established local organisations across a wide range of industries.

We are looking for a motivated and organised Client Servicing Executive to join our team on a 3 to 4-month contract. This role is suitable for fresh graduates or junior candidates who are keen to gain hands-on experience in client servicing, project coordination and the day-to-day operations of a creative agency.

Key Responsibilities

• Support the account servicing team in managing projects from briefing to completion

• Liaise with clients to gather project requirements, feedback and approvals

• Prepare meeting notes, project timelines, quotations, status updates and presentation materials

• Coordinate closely with designers, copywriters, vendors and production partners

• Consolidate client feedback and communicate clear instructions to the internal creative team

• Track project progress and ensure deliverables are completed accurately and on schedule

• Assist in checking artwork, content and deliverables before submission to clients

• Support the preparation of proposals, campaign presentations and project documentation

• Maintain proper records of project files, approvals and client correspondence

• Assist with other account servicing and administrative duties when required

Requirements

• Diploma or degree in Marketing, Business, Mass Communication, Advertising, Design Management or a related discipline

• Fresh graduates are welcome to apply

• Candidates with internship or working experience in a creative, advertising, branding, design, marketing or digital agency will be preferred

• Experience in client servicing, account coordination or project management will be an advantage

• Good written and spoken English

• Strong communication and interpersonal skills

• Organised, responsible and attentive to detail

• Able to manage multiple tasks and work within deadlines

• Comfortable communicating with clients and internal teams

• Willing to learn, take initiative and accept feedback

• Able to work independently and as part of a team

• Proficient in Microsoft Office, Google Workspace or presentation software

• An interest in branding, design, marketing and creative work will be an advantage

What You Will Gain

• Hands-on experience in client servicing and project coordination

• Exposure to projects for government agencies, multinational corporations and established organisations

• Opportunities to learn how creative projects are managed from brief to final delivery

• Experience working closely with designers, content creators and production partners

• Guidance and mentorship from an experienced account servicing and creative team

• A strong foundation for a future career in account management, marketing or project management

Contract Period

3 to 4 months, with the possibility of extension or consideration for a longer-term position depending on performance and business needs.