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Customer Service Agent (Mandarin Speaker)
Location: Bangsar Trade Centre, Kuala Lumpur
Conveniently located just a 2-minute walk from Kerinchi LRT Station.
Employment Details
- Employment Type: Permanent
- Work Mode: On-Site
- Working Hours: 9:00 AM – 6:00 PM
- Working Days: Monday to Friday (Weekends Off)
Salary & Benefits
- RM2,400 – RM2,700 per month – Mandarin speaking proficiency
- RM2,800 – RM3,500 per month – Mandarin speaking, reading, and writing proficiency
- KPI Allowance: Up to RM500 per month
Key Responsibilities
- Handle inbound and outbound customer enquiries, complaints, and service requests in a professional and timely manner.
- Provide accurate information and effective solutions to address customer needs.
- Resolve customer cases within the established service turnaround time.
- Deliver exceptional customer service to ensure a positive customer experience and high satisfaction levels.
Pay: RM2,400.00 - RM3,500.00 per month
Work Location: In person