Key Responsibilities
Reporting & Analytics
- Develop and maintain executive-level dashboards, KPI reports, and management information (MI) reports.
- Produce timely, accurate, and insightful reporting for portfolio, program, and project performance.
- Analyze trends, identify delivery risks, and provide actionable recommendations to leadership.
- Automate reporting processes and continuously improve reporting efficiency and accuracy.
Delivery Management
- Support end-to-end delivery reporting across multiple strategic initiatives.
- Monitor project milestones, schedules, dependencies, and deliverables.
- Track delivery health, progress, and resource utilization.
- Ensure adherence to project governance and reporting standards.
Stakeholder Management
- Partner with senior business leaders, PMOs, technology teams, and external stakeholders.
- Facilitate governance meetings and executive steering committees.
- Present concise reporting and insights to senior management.
- Build strong relationships across cross-functional teams.
Data & AI Platform Reporting
- Support reporting initiatives related to Data & AI platforms.
- Monitor platform adoption, operational metrics, and business value realization.
- Collaborate with Data Engineering and AI teams to define reporting metrics.
- Ensure data quality, consistency, and governance across reporting solutions.
Digital Transformation
- Support enterprise digital transformation programs through reporting and performance tracking.
- Measure transformation KPIs and benefits realization.
- Track change adoption and business outcomes.
- Provide insights to improve transformation effectiveness.
Program Delivery Governance
- Maintain governance frameworks, RAID logs, action trackers, and executive reports.
- Ensure compliance with organizational governance processes.
- Prepare governance packs for steering committee meetings.
- Track program performance against agreed objectives.
Risk Management
- Monitor project and operational risks.
- Maintain risk registers and mitigation plans.
- Escalate critical issues proactively.
- Support compliance with enterprise risk management frameworks.
Financial Management
- Track program budgets, forecasts, and actual expenditure.
- Monitor financial performance and variance analysis.
- Support resource planning and cost optimization initiatives.
- Produce financial dashboards for executive management.
Quality Management
- Ensure reporting accuracy, completeness, and consistency.
- Drive continuous process improvements.
- Support audit readiness and compliance activities.
- Implement reporting best practices and quality assurance processes.
Required Skills & Experience
Mandatory Skills
- Minimum 10+ years of experience in Reporting, PMO, Delivery Management, or Program Reporting.
- Strong experience in Delivery Management and enterprise reporting.
- Proven Stakeholder Management experience with senior leadership.
- Experience supporting Data & AI Platform initiatives.
- Exposure to large-scale Digital Transformation programs.
- Strong Program Delivery and PMO governance experience.
- Expertise in Delivery Governance frameworks.
- Experience in Risk Management and issue tracking.
- Strong Financial Management including budgeting, forecasting, and cost reporting.
Experience in Quality Management and process improvement