全职 Junior Account Manager 工作, 薪水, Morgan McKinley 公司招聘中 - Ricebowl

We are seeking an Account Manager to strengthen merchant partnerships through direct engagement, issue resolution, and training on key tools while driving adoption, satisfaction, and retention.

Key Responsibilities:

• Lead direct, in-person interactions with merchant partners across your assigned territory. Conduct regular visits, foster strong relationships, and provide hands-on support.
• Apply the Area Manager framework by planning visits strategically, tailoring discussion points to each merchant’s business, and ensuring every interaction is impactful.
• Handle merchant challenges swiftly or escalate when needed. Partner with Product, Support, and Operations teams to close gaps and prevent recurring issues.
• Train merchants on available tools (Merchant App, Self-Serve Marketing, Insights Portal) to boost adoption and drive stronger business outcomes.
• Collect and share merchant feedback with internal teams, document effective engagement strategies, and circulate best practices.
• Build deep knowledge of your area’s merchant ecosystem, competitive environment, and local market dynamics to identify growth opportunities.
• Monitor and report on key metrics including Engagement, Satisfaction Scores, Product Adoption, Retention, and Resolution timelines.

Requirements:

• Bachelor’s degree or diploma in a relevant field.
• At least 2 years in account management, business development, or field sales.
• Experience in F&B or e-commerce is a plus.
• Skilled in using data and KPIs to guide decisions and actions.
• Proactive, resourceful, and capable of working independently.

Interested candidates may apply through the application system or send it to ************* Shortlisted candidates will be notified.

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Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345