Assistant Manager, Cloud Operations
Location: KL Malaysia
The Role:
Roles and Responsibilities
Responsibilities include, but are not limited to, the following:
- Manage and administer the Microsoft Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance.
- Analyze existing operational standards, processes, and/or governance to identify and implement improvements.
- Develop infrastructure as code leveraging cloud native tooling to ensure automated and consistent platform deployments.
- Support cloud adoption of applications as they are being transformed and/or modernized.
- Participate in an on-call rotation to address and resolve technical escalations.
- Provide training and support to team members.
- Troubleshoot and resolve cloud-related issues and Collaborate with IT and business stakeholders.
- Provide technical support and guidance.
Financial Measures:
- Optimize cloud support costs through efficient resource management and automation.
Non-Financial Measures:
- Achieve high availability and reliability targets for cloud services.
- Ensure timely resolution of cloud infrastructure issues and incidents.
- Maintain compliance with security and regulatory requirements.
- Communicate effectively with stakeholders, including architecture teams, security teams, other operational teams and senior management.
- Provide regular updates on cloud operations performance, issues, and improvements.
- Collaborate with external vendors and service providers to ensure the delivery of high-quality cloud services.
- Excellent command of spoken and written English to facilitate clear and concise communication.
Experience:
- 3+ years relevant experience in Cloud Engineering / Support role
- Excellent understanding and proven experience in Public Cloud implementation, workload migration and operational support in a multi-site enterprise environment
- Relevant professional certifications (Azure, AWS, Ali Cloud, ITIL etc)
- Practical experience of supporting Enterprise Public Cloud Services and automation
- Experience within a decentralized organization, preferably within the Group unit.
- Sound understanding of IT operating model design and best practices.
- Experience in top tier multinational corporation will be an advantage.
- Liaise with service providers to ensure that operational processes (backup, patching, provisioning, monitoring) for service follow-up and incident management.
- Understanding of Infrastructure-As-Code configuration management tooling (at least one of the following – Terraform, Ansible, Chef/Puppet)
Skills:
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced and dynamic environment.
Comprehensive skills in at least one of following areas:
- Operating systems: Windows / Linux
- PaaS services (preferable Azure / Ali Cloud/ AWS)
- Scripting and containers: Terraform, Python, Powershell, Azure cmd line, YAML, Containers / AKS, etc.
- Jenkins, GitHub Actions, GitLab CI, Azure DevOps, Bitbucket Pipelines
- Git & version control
- CI/CD tools
- Containers & Kubernetes
- Ansible
职位类型:全职
薪资: RM8,000.00至RM13,000.00(每月 )
Work Location: 现场办公