- Kuala Lumpur Federal Territory Malaysia
工作地点
职位描述
任职资格
Diploma or Bachelor’s Degree in Business Administration, Sales, Marketing, or a related field.
Minimum 3 years of experience in sales administration, sales support, or a similar role (fresh graduates with relevant internships may be considered).
Strong communication skills, with the ability to interact professionally with customers and internal stakeholders.
Comfortable handling both online and offline sales processes.
Detail-oriented with good organisational and time management skills.
Proficient in Microsoft Office (Excel, Word, Outlook); experience with ERP or CRM systems is an added advantage.
Able to work independently as well as collaboratively within a team.
Proficient in English; proficiency in Bahasa Malaysia and/or Mandarin is an advantage, depending on customer base.
Why Join Us
Hands-on exposure to end-to-end sales operations
Collaborative and supportive team environment
Opportunity to grow into senior sales or operations roles
岗位职责
We are looking for a detail-oriented and customer-focused Sales Executive to support our sales operations across both online and offline channels. This role plays a key part in ensuring orders are processed accurately, customers are well-informed, and internal teams are aligned for smooth fulfilment.
Key Responsibilities:
Receive, verify, and process sales orders from both online and offline channels in a
timely and accurate manner.
Coordinate closely with customers regarding:
Delivery schedules
Payment processes and confirmations
Exchanges, returns, and after-sales enquiries
General product or order-related questions
Liaise with internal teams, including Operations and Finance, to ensure orders are
properly recorded, scheduled, and fulfilled.
Prepare and issue sales-related documentation, including:
Invoices
Delivery Orders (DO)
Quotations
Other relevant sales paperwork as required
Maintain accurate sales records and ensure proper documentation for audit and
reporting purposes.
Support the sales team in day-to-day administrative and coordination tasks to ensure
a smooth customer experience.
重要安全守则
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