全职 Operations Manager 工作, 薪水 up to SGD 5,000, Q FAM PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl

Job Summary

Oversee daily operations of Japanese restaurant outlets to ensure high standards in food quality, service, and customer satisfaction while leading teams and managing costs and compliance.

Responsibilities

• Oversee daily operations of one or more Japanese restaurant outlets to maintain smooth and efficient functioning
• Ensure food quality, service standards, cleanliness, and customer satisfaction meet company expectations
• Lead, supervise, and train outlet managers and restaurant staff to enhance team performance and service delivery
• Monitor sales, labour costs, food costs, and overall operational performance to optimize profitability
• Manage manpower planning and staff scheduling to ensure adequate coverage and operational efficiency
• Ensure compliance with company SOPs, food safety standards, and Singapore Food Agency (SFA) regulations
• Monitor inventory levels, purchasing activities, and stock control to maintain supply chain efficiency
• Handle customer feedback and resolve operational issues promptly to maintain positive customer relations
• Prepare operational reports and implement continuous improvements to enhance outlet performance

Preferred competencies and qualifications

• Experience in Japanese cuisine or Japanese restaurant operations
• Minimum 5 years of experience in operations, including at least 1 year in a managerial role
• Ability to work weekends and public holidays when required
• Strong leadership skills demonstrated by leading teams and managing outlet operations
• Effective communication skills applied in supervising staff and handling customer feedback
• Problem-solving skills used to resolve operational challenges and improve processes