- Changi East Region (Singapore) Singapore
Working Location
Job Description
Responsibilities
Key Responsibilities
Network & Infrastructure
· Manage and maintain network infrastructure, Hands-on (LAN, WAN, SD-WAN, VPN, firewalls)
· Oversee rollout and operations of SD-WAN, with future roadmap into ZTNA / SASE
· Ensure uptime and performance across HQ and retail stores
· Lead telco management (circuits, SIMs, provisioning, escalations)
· Support new store setup and project-based infrastructure deployment
Cybersecurity & Governance
· Own and drive Cyber Trust Mark and Data Protection Trust Mark (DPTM) requirements
· Implement and validate network security controls, segmentation, and access policies
· Manage and review external VAPT vendors and remediation tracking
· Conduct and support internal VAPT / security testing exercises
· Ensure alignment with security best practices and audit requirements
Cyber Insurance & Incident Readiness
· Act as the main point of contact for cyber insurance and IRM vendor
· Coordinate incident response requirements, reporting, and readiness
· Ensure controls meet insurer expectations and policy obligations
Cloud & Security Operations
· Manage and maintain firewall environments (on-prem and cloud)
· Work with Azure networking components, including Azure Firewall
· Support secure connectivity between on-prem, cloud, and vendors
Operations, Support & Vendor Management
· Troubleshoot network and security incidents end-to-end
· Work closely with vendors for delivery, escalation, and issue resolution
· Provide on-site support at retail stores when required for incident resolution or deployment
· Handle ad-hoc IT operational support where needed across infrastructure and systems
· Maintain documentation (network diagrams, SOPs, security controls)
Requirements
· Minimum 5 years of hands-on experience in network and security roles
· Strong knowledge of firewalls, routing, switching, VPN, and network design
· Experience managing multi-site environments
· Exposure to VAPT, security audits, or compliance frameworks
· Experience handling external vendors and security assessments
· Familiar with telco provisioning and infrastructure rollout
· Must be physically on-site in Singapore and travel to stores when required
· Strong ownership mindset and ability to drive initiatives independently
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