Manage assigned customer accounts and support customer relationship management activities.
Serve as the key contact point between customers and internal teams to ensure smooth communication and follow-up.
Support RFQ and quotation activities, including coordination of pricing, costing, and submission timelines.
Coordinate with cross-functional teams including Engineering, Operations, Supply Chain, Planning, Procurement, Quality, and Finance to support customer programs.
Monitor project progress, customer requirements, and operational deliverables to ensure timely execution.
Assist in customer meetings, business reviews, and account development activities.
Support other commercial and operational coordination activities as assigned.
Requirements
Diploma or Degree in Business, Marketing, Supply Chain, Engineering, or related discipline.
Fresh graduates are welcome to apply; candidates with 2–5 years of experience in Account Management, Customer Service, Program Management, Sales Support, or related roles will also be considered.
Good communication and interpersonal skills with the ability to liaise with customers and internal stakeholders.
Strong coordination, analytical, and problem-solving skills.
Proactive, adaptable, and able to manage multiple priorities in a fast-paced environment.