- Oversee and update product catalogs, pricing, and inventory across the brand website and e-commerce marketplaces.
- Plan and execute promotional campaigns, flash sales, and digital marketing efforts to boost traffic and conversion rates.
- Monitor sales performance, website traffic, and ROI, providing reports to adjust strategies and maximize sales.
- Ensure smooth user journeys, handle escalations, and oversee order fulfillment and return processes.
- Optimize product listings with engaging descriptions and SEO to improve search visibility and product ranking.
Preferred skills and qualifications:
- A bachelor’s degree in e-commerce, business administration, or a related field.
- Proficiency in using analytics tools such as Google Analytics, Google Tag Manager, or similar to track and analyse e-commerce performance metrics.
- Experience with CRM and marketing automation platforms such as Salesforce, Mailchimp, or HubSpot for customer segmentation, targeting, and personalised marketing campaigns.
- Familiarity with online marketing tools, including social media advertising, email marketing, SEO and SEM.
Pay: From RM3,000.00 per month
Work Location: In person